Power Costs Inc. (PCI) is the leading provider of software, exceptional customer support, and value-added services for energy companies worldwide. For more than 30 years, we’ve been setting the standard in delivering customer-driven software solutions to meet the evolving needs of ISO/RTO market participants and bilateral traders. Today, more than 50% of the power generated in North America is optimized using the PCI Platform, and 70% of Fortune 500 utilities in the U.S. rely on our solutions.

We are looking for a Software Analyst - Associate to join our incredible team!

Responsibilities:

• Provide application support and consulting to internal and external clients on the proper use of PCI products.
• Improve the quality and enhance the features of PCI software products by working with application development team.
• Perform testing, documentation, and quality assurance for new product features.
• Provide project management for internal product development projects.
• Monitor market changes to align PCI products accordingly.
• Collect general customer needs and requirements for product.
• Provide product consulting support to clients
• Define and document technical processes and best practices.

Skills and Qualifications:

• A minimum of 4 years of experience as a Business Analyst, Software Analyst or related function.
• Experience with Java, Python, SQL and AWS.
• Fully developed client facing communication skillset.
• Team task-ad time management skills.
• Able to manage activities or projects within a team/product.
• Proficient with office software tools.
• Configure applications/debug scripts to customer needs.
• Able to perform customer success manager role with familiar clients.
• Working knowledge of how product is used within the industry for a given area.
• Experienced with product level client solutions.
• Train and develop other software analysts.
• Experience with Scrum
• Strong English skills – spoken, written, and reading
• Availability to work on site from Tuesday to Thursday (Magdalena, Lima)

Benefits:

• Competitive salary in USD
• Performance-based bonus.
• Clear career growth opportunities.
• 100% Private Health Insurance coverage.
• Hybrid work model
• Unlimited snacks and beverages available in the office.